Have your documents retrieved and delivered at a moment's notice.
A vital component of an off-site records management plan is ensuring those records designated for off-site storage can be retrieved at a moment’s notice and delivered to your facility without worry or delay. Our state of the art records management software ensures the placement of your materials onto our racking system where they are retrieved based on customer need and delivered back to your facility via file or carton retrieval. Despite rising fuel and storage costs, our fees for these services remain the same as they were five years ago.
From the moment your cartons are placed at our facility the contents become “retrievable”. We offer varying service levels depending on your needs as the customer, including Next Day, Same Day and Rush retrievals and delivery. Our customers also have the option to pick-up their retrieved materials at our records center, conveniently located geographically between all major traffic arteries in Louisville.
At Docu Confidential we ask our customers which service level they need and strive to provide service over and above the customer request. We strive to be ahead of schedule with every delivery, large or small. Our service capabilities are endless, from delivering one file within an hour of a customer request to coordinating a one thousand carton pickup with two hour notice…our goal is to serve ALL of your needs!